Privacy policy

Your privacy matters. This page explains what data we collect, why, and what you can do about it.

1. Who is responsible for your data
The name and contact details of the data controller — see the legal notice.

2. What data we collect
- What you give us: name, email, shipping address, payment details (handled by our payment provider, never stored by us in plain text).
- What we collect automatically: pages visited, device, through cookies and analytics tools.

3. Why we use it
- To process and deliver your orders.
- To manage your account and subscriptions.
- To email you if you've agreed to it.
- To improve the site and our ads.
- To meet our legal obligations.

4. Cookies and analytics
We use cookies to run the site, measure traffic, and show relevant ads, including through Meta (Facebook, Instagram). You can manage your cookie preferences through our consent banner.

5. Sharing your data
We don't sell your data. We only share it with the providers we need: hosting (Shopify), payment, shipping, email, and advertising platforms.

6. Meta advertising
If you visit our site, data may be shared with Meta to measure and run our ads. You can change this in your Meta settings and through our cookie banner.

7. Retention
We keep your data as long as needed for the purposes above and to meet our legal obligations.

8. Your rights
Depending on where you live, you can ask to access, correct, delete, or port your data, and object to certain processing. To use these rights, email us at contact@zentira-shop.com.

9. Security
We take reasonable steps to protect your data. No system is perfect, but we take this seriously.

10. Changes
We may update this policy. The date at the top shows the latest version.

11. Contact
For any question about your data: contact@zentira-shop.com.